Support

Sparky uses geofences to monitor areas you define. When you arrive at or leave a location, the app triggers your reminder. Location monitoring happens entirely on-device through Apple's Core Location framework. Your location data is never sent anywhere.

Make sure notifications are enabled for Sparky in your device Settings. Go to Settings > Sparky > Notifications and ensure "Allow Notifications" is turned on. For location reminders, also confirm that Location is set to "Always" under Settings > Sparky > Location.

All your data is stored locally on your device. If you have iCloud Backup enabled on your iPhone, your Sparky data will be included in your device backup. However, we do not provide cloud sync or our own backup service. We recommend keeping regular device backups.

You can delete individual memories, minds, and attachments directly within the app. To remove all Sparky data completely, simply uninstall the app from your device. Since no data exists outside your device, uninstalling guarantees complete data deletion.

Once a memory is deleted, it cannot be recovered within the app. If you have a recent device backup from before the deletion, you may be able to restore your data by restoring your device from that backup.